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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 5:11 am Post subject: Another dumb computer help thread. |
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So I upgraded my videocard recently (thanks Sarsamis!) and when I installed it, my USB mouse doesn't work. It doesn't matter what port I plug it into -- the front or the rear. It works for about 2 seconds then just stops. Device manager says it's working properly. The only thing I think might have happened is that I didn't plug one of the internal connections in properly when I put the motherboard back in, or maybe I damaged one of the cables?? Is there any way the videocard could have directly caused this?
help :( _________________
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Broco

Joined: 05 Dec 2006 Location: Headquarters
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Posted: Wed Sep 10, 2008 5:22 am |
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Weird. How are other USB devices doing? Does the mouse work properly on other computers?
Now that IRQ autodetection is practically flawless, there aren't a lot of ways that a video card could possibly interfere with a USB device. And the fact that the mouse works temporarily indicates it's probably not a problem with the wiring. The best conjecture that comes to mind right now is that your power supply is being pushed to its limit by the new video card and can't supply enough power to the USB ports. That's just a wild guess, though.
Last edited by Broco on Wed Sep 10, 2008 5:26 am; edited 1 time in total |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 5:25 am |
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| Broco wrote: |
Weird. How are other USB devices doing? Does the mouse work properly on other computers?
The best conjecture that comes to mind right now is that your power supply is being pushed to its limit by the new video card and can't supply enough power to the USB ports. That's just a wild guess, though. |
Fuck. That could be it. This videocard does have its own power supply.
The mouse works on other PCs, and I've tested multiple USB mice on this. I haven't tried other USB devices, though... _________________
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 5:28 am |
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Oh dear lord. Apparently this card needs a minimum of 450W. My PSU is only 420W.
:( _________________
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Broco

Joined: 05 Dec 2006 Location: Headquarters
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Posted: Wed Sep 10, 2008 5:40 am |
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Yeah, it sounds likely then. Maybe you could ask somebody with a multimeter to test it first to make sure before buying another though.
I encountered similar USB device flakiness due to not enough power with my last laptop, which is why that came to mind. I solved the problem by getting a self-powered USB hub. In your case though it is probably eventually going to lead to crashes and things as well though. |
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Talbain

Joined: 14 Jan 2007
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Posted: Wed Sep 10, 2008 6:00 am |
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| Herr Toups wrote: |
| Broco wrote: |
Weird. How are other USB devices doing? Does the mouse work properly on other computers?
The best conjecture that comes to mind right now is that your power supply is being pushed to its limit by the new video card and can't supply enough power to the USB ports. That's just a wild guess, though. |
Fuck. That could be it. This videocard does have its own power supply.
The mouse works on other PCs, and I've tested multiple USB mice on this. I haven't tried other USB devices, though... |
Wow... can you link me to this completely foreign device? I've never heard of a graphics card with its own power supply--very curious. _________________
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rabite gets whacked!

Joined: 05 Dec 2006
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Posted: Wed Sep 10, 2008 6:04 am |
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Hey, I'm gonna piggieback the computer thread!
I'm doing a build right now; my exhaust fan has a 4-pin molex (male and female), while my intake fan's got a 3-pin (female) connector that'd go right into sys_fan on the motherboard. I've got an adapter that looks like this:
(3 pin female)>>[yellow wire]>>(3 pin male)>>[black/red wires]>>(4 pin molex male)>>[yellow/black/black/red wires]>>(4 pin molex female)
can I use this thing to power/control both fans from the sys_fan on the motherboard? Or should I just plug the exhaust straight into the PSU and have it blowing all the time? _________________
| Quote: |
| People who seek novelty will inevitably eventually succumb to ennui. |
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Talbain

Joined: 14 Jan 2007
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Posted: Wed Sep 10, 2008 6:13 am |
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Take a picture please? _________________
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shnozlak

Joined: 05 Dec 2006 Location: pushing crates in the sewer level
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rabite gets whacked!

Joined: 05 Dec 2006
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Posted: Wed Sep 10, 2008 6:38 am |
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There. So could I plug the first into the motherboard, the second into the intake, and one of those molexes into the exhaust? Can the mobo produce that much power? and is it wired right to do that? _________________
| Quote: |
| People who seek novelty will inevitably eventually succumb to ennui. |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 2:08 pm |
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| Talbain wrote: |
| Herr Toups wrote: |
| Broco wrote: |
Weird. How are other USB devices doing? Does the mouse work properly on other computers?
The best conjecture that comes to mind right now is that your power supply is being pushed to its limit by the new video card and can't supply enough power to the USB ports. That's just a wild guess, though. |
Fuck. That could be it. This videocard does have its own power supply.
The mouse works on other PCs, and I've tested multiple USB mice on this. I haven't tried other USB devices, though... |
Wow... can you link me to this completely foreign device? I've never heard of a graphics card with its own power supply--very curious. |
It was news to me, too. I misspoke; it doesn't have its own power supply. It just has its own (somewhat optional) plugs to go straight into the PSU.
Anyway. I took a look at my actual power supply and it says "500W" on it, so I think I was wrong about its power output. Still sounds a little close for comfort. But I disconnected the power connectors from the video card and had the same problem, still. When I get back tonight I'll try putting the old video card back in to be absolutely sure.
Assuming this is actually the problem, would the only solution be to get a more powerful PSU? I've got a micro ATX case. Would that even fit? I'm not sure if those things get larger with more wattage, though I assume they would... _________________
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sarsamis

Joined: 17 Feb 2007
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Posted: Wed Sep 10, 2008 2:44 pm |
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There'd be no difference in size between a 500W PSU and a 550-800W one. Possibly even higher than that. I just know that the 1000W and over ones can be bulky.
For reference, I have a slightly beefier build than yours and am using a 550W. Like I said last night, that 450W estimate is probably made with a dual-core system with an integrated sound card and such. I know you have a quad, and I'm gonna assume you got a sound card since you're into the music scene and all that, so it might be possible that your requirement is actually a little above 500W, but probably under 550 still.
I still think you should try lurking around on PC forums and maybe calling EVGA to see if the problem's common. Can't hurt. |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 2:49 pm |
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I actually haven't purchased my sound card yet. Could the video card still be drawing too much power directly from the mobo even if it's not plugged into the PSU? _________________
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 2:51 pm |
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perhaps more pertinent: should I decide to upgrade my PSU (and, at this point, why the hell not -- assuming that's the problem, of course), how much more wattage should I get? _________________
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manmachine plays jazz Guest
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Posted: Wed Sep 10, 2008 3:49 pm |
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| you should plug the graphics card into the PSU, that plug probably runs the fan and your card could be damaged without it. |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 3:51 pm |
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the fan runs without it, and graphics card automatically lowers its performance if its not being powered. _________________
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Panoptic

Joined: 05 Dec 2006
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Posted: Wed Sep 10, 2008 4:08 pm |
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| Note that the performance is reduced to avoid damage to the card and your motherboard long enough so you can turn the system off and plug the thing in; it's not meant to be a permanent fix. |
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manmachine plays jazz Guest
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Posted: Wed Sep 10, 2008 4:12 pm |
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yeah
it's not going to kill your PSU if you plug it in, so plug it in. |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 4:13 pm |
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yeah I shut it down immediately when the problem wasn't resolved.
so, if I put the old videocard back in and the USB works again, does that mean it's a power issue? is there possibly anything else that could cause this? _________________
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BIGJ420COOLDUDE

Joined: 04 Dec 2007
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BIGJ420COOLDUDE

Joined: 04 Dec 2007
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Posted: Wed Sep 10, 2008 5:45 pm |
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also i'm not sure how many psu's you're gonna find for a matx case
unless your case has room for an atx supply which happens sometimes. |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 5:46 pm |
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the case is pretty small :( _________________
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 5:54 pm |
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according to the comments thread on newegg for my case, standard ATX power supplies will fit, but will limit what kind of optical drives you can fit in there. thankfully my dvd drive (lite-on) is notably shallower than most, so it should be fine.
how much wattage would y'all recommend? _________________
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BIGJ420COOLDUDE

Joined: 04 Dec 2007
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 6:39 pm |
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that one doesn't even include this videocard on it. nvidia 9600GT. when I selected the 8600, it told me I need 423 watts, so it looks like maybe that's the problem. I dunno. when I used this other one, it only said 249...
this looks like the only PSU that would fit and give me an appreciable wattage boost:
http://www.newegg.com/Product/Product.aspx?Item=N82E16817709011
it's cheap, and only has one SATA connector, but looks okay otherwise. anything notably wrong with it? _________________
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Touran

Joined: 06 Dec 2006 Location: New York
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Posted: Wed Sep 10, 2008 8:20 pm |
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650 will cover whatever you need.
And don't skimp on this Toups getting a cheap PSU will come back to haunt you every time.
You would have to get a new PSU if you ever decided to get another hard drive at any rate, so shoot for something better.
PS: You can calculate this stuff yourself if you are so inclined.
EDIT: Oh yeah, PSU's don't operate any where near 100%, so you actually aren't going to be getting whatever the thing is rated at in power. So give yourself a bit of a cushion. _________________ Man, I'm sorry.
Last edited by Touran on Wed Sep 10, 2008 8:27 pm; edited 1 time in total |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 8:24 pm |
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| Touran wrote: |
650 will cover whatever you need.
And don't skimp on this Toups getting a cheap PSU will come back to haunt you every time.
You would have to get a new PSU if you ever decided to get another hard drive at any rate, so shoot for something better.
PS: You can calculate this stuff yourself if you are so inclined. |
Well I don't mind spending more monies so long as it fits. I linked that one because of the size. The price, if anything, makes me wary of it.
My case is kinda small guys. For reference: http://www.newegg.com/Product/Product.aspx?Item=N82E16811144162 _________________
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Felix unofficial repository
Joined: 04 Dec 2006 Location: vancouver
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Posted: Wed Sep 10, 2008 8:26 pm |
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| you should've gotten a qpack 2 =( |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 8:34 pm |
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| Felix wrote: |
| you should've gotten a qpack 2 =( |
actually... I think that is what I got. maybe I linked to the wrong thing.
yeah now that I'm looking at my order invoice, I actually got the 2. so I do have a 500W PSU. which casts a lot of these theories into doubt...
I still haven't been able to test the old video card yet. I'll get to the bottom of this yet!! _________________
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Touran

Joined: 06 Dec 2006 Location: New York
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Posted: Wed Sep 10, 2008 8:35 pm |
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That thing has to run pretty hot.
If it can fit ATX PSU's then you shouldn't have to worry about the size. _________________ Man, I'm sorry. |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Wed Sep 10, 2008 8:37 pm |
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| Touran wrote: |
| That thing has to run pretty hot. |
you mean the card? _________________
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Kappuru forum bishonen

Joined: 05 Dec 2006
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Posted: Wed Sep 10, 2008 10:30 pm |
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did you power supply come with the case? if so, your "500w" one is more like a 300, trust me. See Dynex brand power supplies for what I'm talking about.
Get an Antec or Thermaltake one. _________________
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Panoptic

Joined: 05 Dec 2006
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Posted: Wed Sep 10, 2008 10:59 pm |
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Note that Thermaltake's 430 watt PSU is actually a re-badged 350 watt unit. I actually used to own one though - did the job really well for $30 if you didn't need too much power.
Either way, suggesting Corsair's 650w unit ITT, which is actually a re-badged Seasonic. |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Thu Sep 11, 2008 5:00 am |
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well, I put in the old video card just now and still had the same problem (and, I even went ahead and restored other minor changes -- I put back in a broken wireless card that I removed, and removed the q-connector for the front panel connections, just to be sure. so I think that almost entirely rules out the PSU theory, though after researching it I think it may be worth upgrading anyway. but that's another topic for another time.
also, though it didn't occur to me at the time, the PSU explanation seems unlikely because the mouse is still powered on when plugged in via USB -- it just doesn't work. but the light stays on, so I assume it's still drawing power, right?
so, I think this likely means that maybe something got damaged on the motherboard, orrrrrr there's a slight possibility that there's some weird driver stuff happening with windows. the only reason I suspect this is because I'm using an n-lited version of XP, so that might have caused some erratic behavior like this? I'm going to install an ubuntu disc tomorrow and see if USB devices will work with that. if not, I guess I'll send the motherboard back to the manufacturer. I'm going to spray some compressed air over the whole thing first to make sure it's not just an ill-plaed dust particle somewhere.
any other ideas? _________________
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Fri Sep 12, 2008 5:00 pm |
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alright y'all, the mouse works fine in ubuntu. so I guess that means the drivers got fucked somehow? any advice on how to remedy this without doing a full reinstall of windows??
I've already deleted and reinstalled the USB controller drivers. and the mouse drivers, too. maybe I should try uninstalling the videocard drivers?
any BROTIPS? or should I just format and start over. _________________
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Panoptic

Joined: 05 Dec 2006
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Posted: Fri Sep 12, 2008 7:04 pm |
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| Have you tried plugging the mouse into a different port? |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Fri Sep 12, 2008 7:05 pm |
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every port and foreign shore _________________
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Predator Goose
Joined: 19 Dec 2006 Location: Oversensitive Pedantic Ninny
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Posted: Fri Sep 12, 2008 7:08 pm |
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I'm assuming that you've already tried this, but just in case you haven't...
Have you checked to see if the mouse will work when in safe mode?
Have you tried to bring up the task manager and kill every non-essential process and seeing if the mouse works then? _________________ I can no longer shop happily. |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Fri Sep 12, 2008 7:11 pm |
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I have not thought to do that. In fact, I've kind of forgotten how to boot into safe mode.
I'll give that a shot when I get home. Do y'all still think it's worthwhile to upgrade my PSU anyway? _________________
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sawtooth heh

Joined: 04 Dec 2006 Location: flashback
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Posted: Fri Sep 12, 2008 7:32 pm |
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get a mac lol _________________ ( ( |
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Toups tyranically banal

Joined: 03 Dec 2006 Location: Ebon Keep
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Posted: Fri Sep 12, 2008 7:35 pm |
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| sawtooth wrote: |
| get a mac lol |
LOL! _________________
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